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The iBOT 4000 review -  armrest problems and the wheelchairs balance mode and 4 wheel drive modes

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4. Armrests
Another real major cock up. This is another "styling" change from the original iBOT Powerchair 3000.   It makes this chair pretty much unusable by anyone that needs to transfer (as  I do) by lifting bodyweight directly on the armrests and using a slider board.  This means most paraplegics and the like will NEED to use the arms like this And they are far too fragile for this..

 The picture below shows only how it is too short, but not how loose and weak it is!  It also shows a bit of armrest sticking out at the rear of the seat - only a few inches, that can causes space and manoeuvring problems, evidenced by the white paint that's on it!  This is just a slight issues though...

I also need to lift my backside clear of the seat as well every few mins to allow some circulation and prevent pressure sores. As do  ALL paraplegics and some others with assorted problems.  This involves lifting my full bodyweight on the armrests alone..

The problem is that in their misguided committee redesign department (bean counter, marketing bod, several dummy users, etc BUT NO ENGINEER) they decided to use a new seat back (itself stolen from some American truck) together with its lift up armrests.   

Well whilst it may look very pretty, it has absolutely no strength in it at the point where the arms fit onto the seat back.  And they are too short. They are designed as "arm rests" for a fat trucker.  NOT as a device that's strong enough to lift bodyweight from while transferring!

The ones on the demo iBOT in the picture at the top of the page were seriously loose and sloppy  already - rest of the chair looked as new - moving about by several inches in every direction when even gently pushed.  And this chair is used only for shows and by non disabled people mainly who don't even need to stress the arms.  It certainly isn't used 12 hours per day 365 days per year as mine will be.

God only knows how they expect a 17.5 stone bloke (their own designated weight limit) to lift (pressure relief) or lift during transferring on those flimsy armrests!   I had to do my very best not to break the chairs arms by lifting instead on some towels placed on the seat cushion.  They are just plain weak and unsuitable.

Just who designs these things!  Its obviously true that they never considered function. Or the real users needs. Only aesthetics.  If I was the design engineer I would have taken one look at the suggestion and burst out laughing while I sacked the idiot.  The whole idea of putting your complete bodyweight on to a pair of automotive seat armrests is ludicrous.  And essential in about a third of the people that will want one of these chairs. Designers???  My God!  I EXPECTED them to be a weak point just by looking at the pictures. I was only surprised at quite how bad they actually were.  These kind of things are just totally amazing on a wheelchair that costs as much as some really well designed and built top of range cars.

I would bend or damage an arm every single time I transferred (say 6 times a day or more) if I ordered one of these chairs.  Andrew Spencely - nice guy and representative - told me it would be no problem as they were under warrantee and no matter how many times I broke / bent / damaged them they would be replaced!  Hardly the answer though is it?  

Another frankly ridiculous design decision.  Every day the chair would go back for three days to be repaired!  And what about after warrantee is over? I would expect better design from a £17,000 chair. 

They apparently "asked" a group of users what they wanted. Twenty of them.  They wanted the arms to lift up.  So rather than listen to an engineer / user like me, that could have told them it was stupid idea they just did it!

 As I said designed by a committee!   If one had said they wanted aircraft warning lights and a roof rack then it would probably have that as well no matter how useless it would make the chair. So in summary? Armrests are incredibly stupid!  And the floppiness also effects the control of the chair and its joystick too.  Not good enough on a £17,000 Powerchair.  Bad Independence Technology!   Again something that's simple to rectify (even I could do it inside a day) but they don't seem interested.


5. Balance mode (big image)
Balance mode is improved on the 4000 version. They have updated some sensors/software or something. Its now smoother without the hunting (moving back and forth on the spot) to keep its balance.  It feels stable and safe, and seems to move less as you lean or reach out for a beer for example.  All good stuff! 

You can raise the seat pretty high while balancing so as to reach the highest shelf, or wash the roof of your van.  But in its highest position its forward speed is limited to about 2mph.  With the seat in its lowest position but still balancing, it can drive about at around 3 to 4 mph quite happily on reasonably flat surfaces. .  Its fast enough. Technically its not supposed to go up or down a slope above 5 degrees, or over an obstacle bigger than 1 inch in balance mode!  So I had to test this out...  

Directly across the road from my house I spotted a typical real world ramp. It leads to another driveway, but the ramp has a 1.5 to2 inch step up, after the road camber leads you downhill towards it.  See picture below.  Obviously I was travelling the opposite way, in the direction the photo was taken towards the door....

This was too much for the iBOT travelling towards it in balance mode and it decided to either topple over, or sit back down on 4 wheels as it is designed to do in this event. 

Theoretically it would have "stepped forwards" and sat down onto 4 wheels but Andrew was quick to grab the backrest and stop anything happening so we don't really know quite what would have happened! 

Anyway, if you drive it within its limitations, as you will be trained to do, there will be no problem!  I just had to find out though.  I really like this balance mode - it feels natural and comfortable. But its not much use on our rough cracked broken pavements and roads.  Great inside, or in a shopping centre, playground, or while drinking a beer...  If this chair was really usable in normal mode  (later!) I would buy one for this balance feature alone and spend most of my time in it as conditions allowed.


 

6. 4 wheel drive mode
Nothing remarkable has changed here since the original iBOT 3000 test.

It still keeps the seat level on up and down ramps. Its still only really of any use going in dead straight lines. Since its "tank steering" and therefore skid steering  tries to rip the very skinny tires of their far too small rims! 

And one look below at the tyres as you turn soon stops you trying that again!  This skid steering also murders batteries...  And tyres. 

And carpets should you try it!  Its a shame because otherwise it would be very useful as the ride is smooth and stable. 

I built my own Powerchair 4 wheel drive skid steer base, and it has non of these tyre issues, because it uses stronger construction tyres and wider rims. here so it need not be like this.  Failed again!

So you can use it to go up a ramp that's a bit too steep for balance mode, but you cant turn after you climbed or descended the ramp or curb. The real problem here is just the tyres and wheel combination was a bit, well, stupid!. See tyres section later on!!!

Continued on next page

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All information on this site is © of the respective writers & contributors, & John C Williamson
Email burgerman@ntlworld.com   -  20 Westlands Ave, Grimsby, N. E. Lincs, DN34 4SP, UK.

 
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